All prints are made to order and hand finished. We aim to produce your print within 5 working days.
Please Note: Christmas is our busiest time of year and production can often take a little longer. During this time, we aim to produce your print in 7 working days. Should you need a print more urgently or for a specific date, please notify us by email and we will do our very best to accommodate your request.
All of our shipping is a flat rate and is fulfilled by DPD Local and DPD International. All orders are assigned a tracking number by DPD who will send customers their tracking number by email or text. For the most up to date tracking, we recommend adding a mobile number at checkout so you can receive text alerts about your delivery date and time.
In some international cases we may use UPS.
After checkout, you will receive an email confirmation with your order reference, and once your order is ready for shipping, you will be sent your order tracking number by DPD.
WHERE WE DELIVER
My Icon Story™ currently delivers to UK, Northern Ireland and Europe. We use DPD for all shipping fulfilment.
We are looking to offer worldwide shipping through the website very soon. But should you wish to ship your product to any other country, please contact us at
firstname.lastname@example.org prior to placing your order and we will arrange shipping as per your request. Please note, any country custom charges must be paid for by the customer.
Please see below for DPD flat rate tracked shipping costs:
England, Wales & Scotland Mainland
Northern Ireland, Scottish Islands, Channel Islands, Isle of Man & Scilly Isles
Scottish Highlands & Isle of White
*Northern Islands Postcodes - BT
Scottish Islands Postcodes
HS1-9, IV40-54, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
Scottish Highlands Postcodes
AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41. PH49-50
Isle Of Man Postcodes – IM
Europe A  £13.10
Belgium, France, Germany, Luxembourg, Netherlands - 2 days transit
Europe B  £16.00
Austria, Denmark, Switzerland - 3 days transit
Europe C  £20.50
Czech Republic, Italy, Slovakia, Spain - 3-4 days transit
Europe D  £29.00
Croatia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden - 4-5 days transit
Europe E  £48.00
Bosnia, Serbia, Romania
Europe F  £80.50
Norway, Iceland (Customer must provide PID number to deliver) 4-6 days transit
Europe G  £48.00
Greece, Bulgaria - 4-9 days transit
Europe H  £48.00
Russia 3-8 days transit